Customer Care

Home User Online Store Help

Please call 1300 600 373 for any questions relating to receiving your order confirmation email from the Hemisphere Technologies Australian E-Store.

Technical Support for Home Users *

For all technical support issues such as downloading, installing or updating your software, please contact Kaspersky's Technical Team via the details below.

Australia: 1300 762 833

New Zealand: 0800 451 468

Support Hours: Monday to Friday 8am to 6pm, Saturday 9am to 4:30pm +10GMT AEST


* KASPERSKY, KASPERSKY LAB and KASPERSKY ANTI-VIRUS are registered or unregistered trade marks of Kaspersky Lab and its affiliates. Hemisphere Technologies Pty Ltd (ACN 612 929 905) is an independent seller of software. We are not an authorised distributor of, or otherwise connected to, Kaspersky Lab in any way.